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First Name
:
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Last Name
:
*
Phone
:
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Email Address
:
Which location do you normally deal with?
-- Select --
Lapeer
Livonia
Port Huron
Saginaw
Customer Service Department
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Professionalism
Friendliness
Response Time
Reliability - doing what we say we will do (ie. call back)
Knowledge of Products
Ability to Source Correct Product for Application
Please provide any additional information regarding our Customer Service Department that we should be aware of (What can we do to improve your experience?) :
Quality of Order
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Accuracy of Shipment
Fill Rate of Order
On Time Delivery
Price Competitiveness
Condition of Order Being Delivered
Additional Comments/Suggestions:
Thank you for your time, your feedback is very important to us!
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